Shipping Details & Returns
Return Policy. ALL SALES ARE FINAL. If there are any defective, damaged, or missing products, you must contact us within five (5) days of receipt of the Products. If we are not contacted within such 5 day period, you will not be entitled to return the product and receive a replacement.
We currently ship to the following locations:
United States, Canada, United Kingdom, Bahrain, Bangladesh, Brunei, Hong Kong SAR, India, Israel, Japan, Jordan, Kuwait, Lebanon, Malaysia, Nepal, Pakistan, Philippines, Qatar, Russia, Singapore, South Korea, Taiwan, United Arab Emirates, Albania, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Romania, Slovakia, Slovenia, Sweden, Switzerland, Djibouti, Namibia, Zambia, Zimbabwe, Barbados, Curaçao, Dominican Republic, El Salvador, Guatemala, Jamaica, Panama, Trinidad & Tobago, Argentina, Caribbean Netherlands, Chile, Peru, Australia, New Caledonia, New Zealand
Order delivery details:
All orders will ship out by the next business day from our warehouse in New Castle, DE. Domestic orders will ship via USPS, unless otherwise noted. International orders will ship via UPS. Due to customs clearing and delivery details beyond our control, it may take up to 4 weeks for international orders to be delivered. International orders may have additional shipping fees, taxes, and tariffs as determined by the country. Ava Dean is not associated with these additional fees. All fees are paid by the customer at the time of delivery.
Due to potential carrier delays with USPS or UPS related to COVID-19, we are unable to guarantee an exact delivery date.
We are unable to ship at this time to:
Afghanistan, Åland Islands, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Armenia, Aruba, Ascension Island, Azerbaijan, Bahamas, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Côte d’Ivoire, Dominica, Ecuador, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Indonesia, Iraq, Isle of Man, Jersey, Kazakhstan, Kenya, Kiribati, Kosovo, Kyrgyzstan, Laos, Lesotho, Liberia, Libya, Macao SAR, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Nauru, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Oman, Palestinian Territories, Papua New Guinea, Paraguay, Pitcairn Islands, Portugal, Réunion, Rwanda, Samoa, San Marino, São Tomé & Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Sudan, Spain, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Tristan da Cunha, Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, Ukraine, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen